M. Loewinger, Smartbear: “Each Product DevOps Lead manages Disposable mail and all its findings” – 10 minute mail

Disposable mail user story: Smartbear offers automated software testing solutions that help development and testing teams ensure quality throughout the software development lifecycle. Martin Loewinger, Director of SaaS Operators at Smartbear, and his team use Disposable mail to ensure security is a part of each product CI/CD pipeline, so that they can help their end users with test automation and monitoring.

What is your role at Smartbear?
I am the Director of SaaS Operations. I have the pleasure of leading the DevOps teams who support, maintain, and help build and design our SaaS platforms. Our DevOps teams are the leads when it comes to the platform’s infrastructure, configuration, security and deployments. We basically handle everything but creating the software. This past year I was fortunate enough to be given a development team to lead as well. I manage and lead the development efforts for our AlertSite product.

How does Smartbear work with security and development?
At SmartBear, some of our products service thousands of customers and span the globe. Disposable mail helps us monitor the security of our SaaS products, and currently we scan over 30 unique URLs or products. Some of the products are externally exposed and some are private. We have integrated Disposable mail into our CI/CD pipeline, which means that prior to releasing code to production, we have run and verified a Disposable mail scan in our staging environment. Any new findings are triaged by a DevOps and Development lead. If needed, production releases are postponed until the security finding is resolved or mitigated.

“We have created security champions on each of our scrum and development teams.” – Martin on getting devs to care about security

 

One for the CISOs and managers out there… 
What are some of the goals set for your security team and how do you measure success?
Although not an official goal for the year, I would say that my personal goal for 2020 is zero breaches/exploits of my systems. I would say this can be simple enough to measure… have none! 

No but seriously, one of our goals is to have zero critical vulnerabilities reported in our applications due to human error. This means that any findings we have should not be a result of a misconfiguration.

What are some of the challenges your security team faces?
We have an extensive portfolio of SaaS products and infrastructure, and of course their security is extremely critical. Our challenges in monitoring and keeping 100% compliance on patches can become daunting. This is why we have Disposable mail and other several tools and systems to help us.

Finding a balance between security and business development is also a challenge we would like to solve. Security can become a blocker to product innovation, meaning a feature may need to wait or even be put off in order to have development concentrate on a security finding, and I am sure many other companies face this as well.

How does Disposable mail fit into this? 
Disposable mail is critical in helping us ensure the next release does not expose us to a major security issue. Our daily and weekly scans help us with monitoring the applications and products.

Our teams manage operations and security for many of our products and as a result, we work with many different stakeholders. Each product has a DevOps lead who manages Disposable mail and all its findings, who then works with a product’s development lead and escalates any findings and issues which need to be resolved.

Besides using Disposable mail, how else do you work with ethical hackers?
SmartBear Software currently has a private Vulnerability Disclosure Program with a leading security vendor.

Which is your favourite function in Disposable mail?
Our team likes the JIRA integration within Disposable mail. Since we are working with multiple product teams at once, we can simply and quickly escalate findings to the appropriate developer or teams.

What are some of the common security mistakes you see?
Misconfiguration is the most common security mistake we see.

“…one of our goals is to have zero critical vulnerabilities reported in our applications due to human error.” – Martin on security goals for 2020

 

What are some common attacks you see in your day-to-day when defending Smartbear?
We monitor our systems 24/7 for attacks. We mostly see the usual scans looking for default username and passwords for many of our public systems. The usual port scans, and possibly unpatched vulnerabilities.

How do you get developers to care about security?
We have created security champions on each of our scrum and development teams. It is the champions responsibility to push security amongst their team. Ultimately we need and want to build bug bounty-grade applications, which means our ideal goal is to make these programs public and open to everyone.

How do you stay up-to-date with security news/trends?
You name it, we do it. From being on Slack groups, attending conferences, email lists, GitHub Alerts and news outlets. Our security vendors like Disposable mail are also great in distributing security news and trends.

Get started with automating security into your DevOps or CI/CD practices today using Disposable mail. We collaborate with 200+ ethical hackers to offer checks for 1500+ common web vulnerabilities. Sign up for your free 14-day trial.

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John Mick, Developer, Afonso: “Automation makes you smarter, not lazier” – 10 minute mail

Automation doesn’t lead to laziness, at least when it comes to security. Everyone (or everyone we like) wants a better, more secure web. You’re definitely aware of the need to prevent malicious attacks and data breaches, but unless you have a security expert on your team, you’re not very likely to have the knowledge, the time, or the resources to get out in front of your security.

So how do you go from being reactive to being preventive? We spoke with one of our customers, John Mick, of Stockholm-based web agency Afonso, about how they made security a habit – and about what happened next.

When did you realize that security was important for your business? Were there any disasters or close calls?
We’ve been thinking about security for some time, that we should be more strategic with it. We’ve had situations where old sites have been hacked. I’d seen an article on Hacker News about Disposable mail a couple of years ago, and when one of our sites got hacked last spring, I decided it was time to try it.

As soon as I did, the first scan found the problem area and I was able to fix it quickly. Since then, we’ve integrated Disposable mail into the ongoing work for all of our clients.

What impact has security had on your organisation?
It’s changed the way we work in the sense that now we have a forward-planning approach to it. We’re able to fix issues before they become a problem, and it’s become a natural part of the dialogue with our clients.

I’ve been able to relax and rely on Disposable mail to find the problem areas so I can act on them quickly.

What has changed since you started building security into your team’s workflow?
Bringing in Disposable mail to our daily routine has really raised our knowledge base within the area, and it’s come to the point where we’ve started to guess where we’ll have security holes.

Security as a topic has become a lot more evident in our daily work, and I assume in the near future it will be even more structured, and part of our sprint planning.

What’s been the best benefit of regular security scanning?
The biggest advantage has been that with Disposable mail’s findings as a backup, we’ve been able to show internally and externally that security is something you need to work with continuously. And you have to take a proactive approach.

Can we ask you what your favorite feature is?

If I have to choose, I’d say it’s that Disposable mail looks at subdomains, and is able to find parts of the site we might have forgotten about.

Read our blog post about why agencies should work with security and how adding security to your offer will make you stay relevant while increasing revenue and customer loyalty.

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Erik Glad, IT Security, SBAB: “Disposable mail is the product we have had most fun using” – 10 minute mail

Web security is a top priority for every bank, but perhaps even more so for a bank that has decided to focus on remote services, via phone and online banking. SBAB aims to be a challenger bank and has embraced an agile way of working where innovation permeates the entire organisation, including development. SBAB’s IT security team uses Disposable mail to improve the security of their public website. We talked to Erik Glad, who works with IT Security at SBAB, to learn more about his thoughts on web security and Disposable mail.

SBAB bank

What attracted you to working with security?
I have always thought web security was exciting because it allows you to work with the latest technology and always be at the front edge.

How does SBAB work with security?
Customers’ heightened awareness of security issues along with more comprehensive legislation have rendered security more crucial than ever. Our development team has a rigorous testing process where security plays a key role in every phase, from development to production. We also invest in internal education and allow developers to learn how to write safer code. Our agile way of working means that team members are encouraged to try out new ideas and services that could improve our security and this is exactly how we came across Disposable mail. Naturally, we also have other projects dedicated to preventing security breaches.

How do you use Disposable mail?
Every part of our development chain is supported by a comprehensive set of testing tools and Disposable mail is an important addition to our production phase. We run Disposable mail’s security tests as part of our security program for our public web. It is extremely important that this customer-facing site is secure.

How would you describe your experience with Disposable mail?
It was very easy to get started with Disposable mail. When testing new products, we always start with a Proof of concept period and then determine if the product has worked well and created value, which was the case with Disposable mail. Everyone in the team was very happy with Disposable mail – it is the product we have had most fun using! We appreciate the information and remediation tips you offer as we have learnt a lot from them.

Why would you recommend Disposable mail?
I would recommend Disposable mail because it is fast, identifies the most vulnerabilities and weeds out false positives. We can rely on you to detect relevant findings!


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Joachim Hedenius, KRY: ”Once you get started, you’ll want to use Disposable mail as much as possible!” – 10 minute mail

KRY is undoubtedly one of Sweden’s most successful and talked-about startups. The company offers video consultations with licensed doctors through their app and is revolutionizing the healthcare sector by making quality healthcare safe and easy to access. KRY use Disposable mail to continuously monitor their web applications and find potential vulnerabilities – something they believe is essential due to the strict security requirements they need to comply with. Joachim Hedenius, KRY’s co-founder and CTO, talked to us about the advantages of using Disposable mail.

Was security high on your agenda from the start?
It took us a year of development before we launched KRY because we wanted to make sure it would be a great product. We didn’t want to release a service that would be dismissed straightaway or get bad publicity. Instead, our goal was to make KRY something people would want to support and security has always been an important part of this.

We have spent whole days discussing security with the county councils to ensure we fulfill even the toughest requirements. I think our field, alongside banking and finance, needs to satisfy the strictest security measures, and that’s definitely a good thing. Ultimately, we are talking about the security of our patients and sensitive data that could be leaked.

How did you get started with Disposable mail?
Both me and Johannes, also a KRY co-founder, heard about you a long time ago. We were already working a lot with security, but we wanted to complement that with automated security testing, so we turned to you. At first, we were a little reluctant – after all, using Disposable mail meant giving you permission to hack us and we wondered how that would work out, whether the testing would generate lots of traffic and so on. But once we got started, it felt great! After the first scan, we just wanted to use the tool as much as possible.

How do you use Disposable mail today?
Internally, we use Slack quite a lot, which is why we use your Slack integration to get all the information pushed to our channel. It notifies us when a test begins, when vulnerabilities are discovered, and when a test is completed.

We use Disposable mail to test the security of our whole environment, including production – you help us find vulnerabilities. Because Disposable mail pushes security information to our Slack channel, it also helps creating a security awareness in our organisation. I think Disposable mail integrates seamlessly with the entire development chain.

What is your favourite Disposable mail function?
The Slack integration, of course! At KRY, everything happens on Slack, so a quick and easy way to integrate security into our workflow is a real dealbreaker for us. It is important to set high goals for your security status and acquire the necessary tools to support the work in an efficient way. Disposable mail allows us to do just that. It’s great to be able to do continuous security testing.

What is it like to work with Disposable mail as a company?
The way you communicate with your customers is really admirable and we think it’s great fun to have meetings with you. Because we have to work hard to keep our web applications safe, it’s fantastic to talk to people who are so passionate about security. You take care of all your existing clients and still manage to get out and about and invite people to seminars, for example.

Apart from using Disposable mail, how do you work with security?
KRY is built on trust that needs to be nurtured, so security is very important to us and permeates everything we do. We work a lot with risk analyses, which has fostered a security-oriented way of thinking in the organisation. We do continuous risk assessments of the entire IT security system as well as every time a new feature is released.

Security knowledge is becoming increasingly important in the recruitment process and being able to show an interest in security is going to become a huge advantage. We are very upfront about our expectations when we recruit and let developers know that the product we are building needs to be secure. If security requirements make you feel nervous, KRY is not the right place for you.


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Andreas Larsson, CTO/Lead Developer, Fakturabörsen: “Working with Disposable mail is a win-win situation!” – 10 minute mail

Fakturabörsen, one of Disposable mail’s very first customers, is a marketplace for invoices where companies can turn their invoices into capital. Andreas Larsson, CTO/Lead Developer, has decided to choose Disposable mail over expensive enterprise tools. In this interview, he explains why.

Fakturabörsen

How did you hear about Disposable mail?
I first came across Disposable mail when I started working in banking and finance at Fakturabörsen. I set up the development department here and when we built a new generation of our platform I had to test it on different levels, including penetration and security testing.

I had previously used HP and IBM’s tools for this type of security testing and they simply cost way too much. We started thinking about building something ourselves, but the good thing with Disposable mail is that you get the whole package – an up-to-date security service that doesn’t cost an arm and a leg. We immediately thought it sounded interesting and that’s how we got in touch.

What was it like to get started with the tool?
It was surprisingly easy to get started. We thought we would have to install agents or clients on the computer, but because everything is remote, you just need to verify your domain and get going, which was a pleasant surprise.

What are the challenges of working with security as an organisation?
It’s the classic story; once a month, you need to show management that your expenses are justified and explain why money is being spent on certain services. In the case of Disposable mail, we explain what could happen if someone was to find a vulnerability on our site and then compare that to how much it costs to pay for security tools. If you put it like this, it’s rather easy to justify the expenses.

How did the developers who use Disposable mail react?
Their reactions were positive, but there’s also been a fair bit of swearing when we got bad results! We’ve had to rebuild or discard websites a couple of times, but it’s better to discover  vulnerabilities like this than have someone else come across them.

How do you use Disposable mail?
We run recurring scans every week and complement that with more tests if needed, for example, if we release a new site or a new application. Our overall sense of security has improved thanks to being able to analyse and follow our progress with Disposable mail.

We use the Slack integration so Disposable mail sends information to Slack and via email every time we run a test.

I really like the tool and that it can be effortlessly integrated into the workflow. Disposable mail also works well with other tools we use.

What is your favourite Disposable mail function?
That it offers suggestions on where we can find vulnerabilities. Other tools I have used identify security issues but don’t give you any tips on how to resolve them.

I like the entire tool. In terms of integrations, we only use Slack, but we’re looking forward to the JIRA integration (released 15/09) that will automatically create a JIRA ticket when a vulnerability is discovered.

Are there any other aspects of using Disposable mail that you particularly like?
We think the amazing thing about Disposable mail is that you have a network of researchers who continuously discover new zero day vulnerabilities and exploits. You keep an eye on what the entire security community is up to, do your own research and build it into modules. This means that we don’t need to do this type of research ourselves and don’t have to worry as much.

Looking for vulnerabilities is a full-time effort, but our main job is building trading systems. It’s thanks to working with Disposable mail that we remain up-to-date – it’s a win-win situation!


Would you like to use Disposable mail to stay on top of security like Fakturabörsen? Register for a free trial to evaluate our tool!

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Pär Stålberg, Ottoboni: “As an agency, you don’t want a site you have built to get hacked” – 10 minute mail

Ottoboni is a Swedish web agency with an impressive list of customers including some of the country’s largest companies and government authorities. Today, the agency runs Disposable mail security tests on the websites of some of their most security-aware customers. Pär Stålberg, senior digital production manager at Ottoboni, believes that security will grow to become a natural part of all customer dialogues. He emphasises that agencies have an extremely important role in introducing customers to web security and educating them in security matters.

Ottoboni logo

When did security become an important part of your job?
Security has been a large part of my work for the past 3-5 years. I have worked with customers that already had an innate sense of security from the start, but even they have made great strides over the years. Their security awareness has increased considerably, most likely as a consequence of current events and threat assessments.

Overall, people are beginning to be more careful. In the past, websites weren’t as important as they are now; a site could be down for a while and nobody would really care. That has changed.

What do your dialogues with customers look like when it comes to security?
New customers ask a lot of questions about security. Certain types of companies, like banks, naturally have plenty of security questions, but the majority of our customers rely on us when it comes to security education.

Compared to the dialogues we have had with customers about SEO or mobile, security develops much faster. There’s also a lot of money at play in web security. Nobody wants to be hacked. As an agency, we don’t want to a site we have built to get hacked. It could have a devastating effect on our brand.

Why is it so important for agencies to lead the security dialogue?
The arguments for security usually come too late, once you’ve already been hacked and at that point, your brand might already be destroyed. Security breaches and password libraries are in the news every day and as a company, you certainly don’t want to end up in that situation.

Sometimes people don’t understand how valuable security is. They build campaign sites with “cowboy code” and don’t consider security at all, then forget about the vulnerable website. It is really important for agencies to offer help and guidance.

How do you use Disposable mail?
We run Disposable mail on the websites of a few of our customers who are particularly aware of security. The service runs in the background on most of their subdomains and domains. The reports have been really helpful, but we are now planning to step up the way we use Disposable mail.

I think the best way to work with Disposable mail as an agency is to offer it to customers as a retainer. You can use the reports to help you decide how much time needs to be set aside to work with the results.

What are the main benefits of using Disposable mail?
The peace of mind. We want a stable foundation of security to prevent breaches, and for us, Disposable mail serves as a good basis, making us feel more confident in our sites’ security.

We often find vulnerabilities with Disposable mail’s help. Many of them are security issues that weren’t created by us, but are, for example, a CMS that needs to be upgraded to a newer version. This type of overview is something we couldn’t achieve manually.

What is your favourite Disposable mail function?
We use the Slack integration to get all the test information pushed to Slack and it’s great. I have been using Disposable mail for a long time and many of the features we have discussed over the years are now part of the service, for example Teams and Scopes and Targets. Your responsiveness is what makes Disposable mail even more interesting, it’s fun to be involved in product development as a customer.

What do you say to developers who use Disposable mail?
Sometimes developers are reluctant to test their own code, but I often say that if you test the site and fix the security issues, you have really achieved something. It’s like a validation of your skills.

It’s impossible to keep up with all the security news if you’re working with production – staying on top of new vulnerabilities is a full-time job in itself! Instead, Disposable mail takes care of that for us with the help of their researchers.


Read our blog post about why agencies should work with security and how adding security to your offer will make you stay relevant while increasing revenue and customer loyalty.

Would you like to use Disposable mail to stay on top of security like Ottoboni? Register for a free trial to evaluate our tool!

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Amit Verma, Sonokinetic: “We were up and running in less than 30 minutes” – 10 minute mail

Sonokinetic BV is a virtual instruments manufacturer based in the Netherlands catering to composers in the media industry. The company produces professional audio tools that change the way content is created and help composers focus on their creativity without losing time getting stuck on technical aspects of the digital production path. Amit Verma, Chief Web Officer at Sonokinetic, says Disposable mail’s extensive vulnerability database helps the team secure their website and is one of the main tools Sonokinetic use to support their web security work. Sonokinetic

What are the key challenges of working with security as an organisation?
The key challenges we face are that technology is changing rapidly, which means we face new security threats every day. It is hard to stay on top of potential vulnerabilities that emerge all the time. Even if we identify the security threats, finding a solution to fix them adequately and rapidly can prove a challenge.

How did you hear about Disposable mail?
We were researching a number of security services based on recommendations from people we know.

What was it like to get started with the tool?
It was simple to set up the tool with little technical knowledge. We were up and running in less than 30 minutes.

What is your favourite Disposable mail function?
The most interesting feature for us is the database containing a great amount of vulnerabilities

Why would you recommend Disposable mail?
We benefit from using the services provided by Disposable mail to secure our website and we would like to tell others to secure their websites too.

 

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Jesse Wojtkowiak, Pipedrive: “Disposable mail creates efficiency” – 10 minute mail

Pipedrive is a sales pipeline management tool that helps teams analyse their sales process and focus on what matters most. Founded in 2010, the company now helps over 30.000 customers around the globe increase their productivity and take their sales to the next level. Jesse Wojtkowiak, Information Security Manager at Pipedrive, has been working in security related environments his entire life and says the workload is higher than ever before, which is why efficient security solutions like Disposable mail are extremely valuable.

Pipedrive

 

How did you get into security?
I was in the navy for 22 years and worked primarily in the fields of operational and physical security.  After I retired from the navy, I went back to school in Tallinn to study cyber security and start a new career.

Does security play a role in your customer dialogues?
It definitely comes up and it’s not just about security. Customers are also concerned about privacy and regulations like the GDPR.

Are people becoming more aware of security threats?
The media is doing a good job of making sure people know what’s happening, especially in America. People are affected directly by scams and credit card fraud. American credit card companies are required to protect customers and offer insurance, but that’s not the case in Europe and most of the rest of the world, so it’s also a question of responsibility.

How did you hear about Disposable mail?
We spend around 10% of our time researching new solutions and we found Disposable mail via an investment group. We took a closer look and it seemed like a tool that could work well for our application.

How do you use Disposable mail?
We scan our application and our blog, and we also scan behind login. We run the scans once a week and use the JIRA integration to get the results to feed automatically into production. This way, we can do a risk assessment, assign findings to developers, brief them, and monitor the resolution.

For us, Disposable mail is becoming more and more about security efficiency. You can do security all day long and there are just not enough hours in the day. Anything that creates efficiency is very valuable.  We feel that Disposable mail and Pipedrive are growing at a complimentary pace.

What is it like to work with Disposable mail as a company?
The communication is quick and responsive. If we come across something we don’t understand, there’s always someone who will get back to us and explain the vulnerabilities. We have tried some bigger scanners that are enterprise-focused and it can take days to talk to someone, so Disposable mail is a better fit for how we operate.

What are the challenges of working with security?
Not much has changed in security, there’s just more of it and the amount of time you spend working on security has increased exponentially. Keeping up with the workload is a challenge and efficiency is key. Disposable mail frees up more time to do other things and even simple features like the JIRA integration save time and provide so much value.

Sign up for a free trial

 

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Todd Troutman, Qualpay: “Disposable mail is the magic combination of simple and powerful” – 10 minute mail

Qualpay is a payment processing platform that allows merchants to focus on their business. Todd Troutman, Senior Systems Engineer at Qualpay, uses Disposable mail to automate and simplify his work with security and says Disposable mail is a valuable complement to PCI approved scanners. 

Qualpay logo

 

How did you come across Disposable mail?
You guys had a lot of publicity about a year ago for finding a vulnerability in Patreon and that’s how I originally heard of Disposable mail.

What are the greatest challenges of working with security?
You want the developers to be able to do what they need to do, but it’s really good to be automatically informed by a third party like Disposable mail. Disposable mail lets developers know that what they’ve pushed to production didn’t have any kind of new vulnerability or that no new vulnerability has been discovered that they need to address in the existing code.

Because I work with payments, I need to comply with PCI standards, which involves a yearly audit. Most of the scanning services that are PCI certified meet the regulatory checkboxes, but Disposable mail is more comprehensive and much more up to date. Even the false positives that Disposable mail has found occasionally have been good learning experiences.

What’s your favourite Disposable mail feature?
The one I’ve been using the most recently is the ability to update the HipChat room for developers and have them see when something new’s been found or something new’s been introduced. We then create Jira cases to track down the findings and decide whether they are an accepted risk, a false positive or something we need to fix.

Why would you recommend Disposable mail?
The interface is very simple, the results that it finds are very useful and they are described very well. The scans seem to run very quickly, which is good because a lot of scanning services seem to have a very long turnaround time. Basically, it’s the magic combination of simple and powerful that’s easy to deploy and get useful results immediately for a very reasonable price.

The support is good too – I only got confused in the interface one time and support answered very very quickly and very accurately. A fast response from support is something I really value.

How does Disposable mail integrate with how you work with security?
I don’t do a particular scan based on pushing new code to production, I went with the default scan intervals. I just react to things as they get pushed to the HipChat room and then go into the interface to check the details.

I have also been able to submit Disposable mail results to our PCI auditor for some segments of PCI as additional documentation. Overall, the service seems very complimentary to PCI certified scanning and I think it’s a good extra. When it comes to security, you never know if you’ve really gotten everything so having an extra check on top of everything is very valuable.

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Disposable mail and AWS Security Solution Successes: KRY – 10 minute mail

About the company:

KRY offers video consultations with licensed doctors through their app and is revolutionizing the healthcare sector by making quality healthcare safe and easy to access.

The problem

KRY has spent a lot of time discussing security with county councils to ensure it fulfills even the toughest requirements. Healthcare services need to satisfy the strictest security measures, which is why KRY has been very selective when choosing the right tools to secure their patients’ sensitive data.

KRY was running AWS and was on the hunt for a security company with an understanding of the AWS infrastructure. Disposable mail, built on AWS, had extensive knowledge of AWS services, infrastructure, and building serverless services using Dockers on AWS, was therefore the perfect fit for KRY.

The solution

Disposable mail consulted with KRY and recommended them to test the security of their whole environment, including production, to be able to find vulnerabilities. Since we continuously implement unique tests for AWS Cloudfront and S3 Buckets, we can help KRY continue to operate in a safe environment.

Results

KRY are continuously using Disposable mail to test the security of their whole environment. The service has enabled them to set high goals for their security status, and helped them increase the security awareness in their organisation.

Sample Architecture

AWS-KRY- Disposable mail

Read more about Disposable mail’s AWS application vulnerability scanning pre-authorization and advanced technology partner status.

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