Irish Regulators ‘in Contact’ With Apple Over Siri Quality Control Program

Ireland’s Data Protection Commissioner (DPC) is “in contact” with Apple after a former Apple contractor asked the DPC to investigate Apple’s practice of allowing employees to listen to Siri recordings, reports Reuters.


The contractor, Thomas Le Bonniec, requested the assistance of the DPC in May and called for greater protection under the EU’s privacy laws.

DPC Deputy Commissioner Graham Doyle said that the DPC “engaged with Apple” when the ‌Siri‌ issue first arose last year, and Apple “made some changes,” but now the DPC has additional questions.

“However, we have followed up again with Apple following the release of this public statement and await responses,” he said, in reference to the letter. “In addition, it should be noted that the European Data Protection Board is working on the production of guidance in the area of voice assistant technologies.”

Last July, contractors working on ‌Siri‌ quality control told The Guardian that they were listening to Siri audio recordings for Apple and regularly heard sensitive information that Apple device owners might not want shared, even with the data anonymized.

Apple came under fire for concealing the quality control practice and not making it clear to customers that some ‌Siri‌ recordings are listened to by employees for quality control purposes.

Apple in August 2019 ultimately suspended its Siri quality control program to overhaul how it works. Later in August, Apple ended all transcription and voice grading work done through contracting companies.

In October, with the release of iOS 13.2, Apple added a toggle that allows users to opt out of sharing voice recordings to improve ‌Siri‌ and Dictation, and it provided a way to delete all ‌Siri‌ and Dictation history.

Apple resumed ‌Siri‌ quality control practices in the fall with the release of the opt-out option. ‌Siri‌ quality control is no longer handled by third-party contractors and is done in-house, and Apple has made changes to minimize the amount of data that reviewers have access to.

Along with further scrutiny from Irish regulators, Apple is facing a class-action lawsuit for allowing contractors to listen to and grade the anonymized ‌Siri‌ conversations for quality control purposes.

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Warning! Ireland’s National Cyber Security Strategy; Fight Against Cyber-Crime – E Hacking News – 10 minute mail

Ireland is all set to fight cyber-crime with its recently updated “National Cyber Security Strategy” which is way ahead of the last one the nation had.

This security strategy is just a way to meticulously ensure that the Irish netizens fully enjoy their digital rights and contribute to the internet society.

Per sources, the report cites that any minor or major cyber-attack on the multinational titans of the technological world could directly harm the security of data centers of the county.

The nation’s economic as well as political future depends on its cyber-security. The forthcoming Irish elections could be hindered easily if it were left to un-secure cyber-points.

Per reports, Ireland happens to hold more than 28% of the European Union’s data which in turn, in turn, is the headquarters of numerous big-time technology companies across the globe.

Hence, it is of the utmost importance to keep the country’s networks and devices essentially secured and tight against cyber-attack which is the aim of the Irish “National Cyber Security Strategy”.

If any of the prestigious institutions were to be even slightly compromised it would pose a direct threat to the business encompassed within the EU which in turn could lead to an economic disaster.

Ireland has never been too strong in terms of its cyber defense tactics and strategies as proven by the various attacks it has faced over the years.

Allegedly, the Cyber Security Strategy clearly mentions the challenges the Irish government faces especially regarding sensitive information.

Earlier the concepts of cyber-security were restricted to devices and networks that functioned on the internet wherein the targets could have been technology giants or other individuals.

But ever since the diaspora of the cyber-world and the evolution that it’s enjoyed ever since there are more serious matters that need attention like the electoral processes and other legislative tasks that need excessive secure conditions.

Irish military infrastructure, public sector security, the Irish political processes and almost every other thing that requires interconnected networks and devices, are all strong at the mercy of a safe and secure cyber environment.

Therefore it’s imperative for the nation to completely and effusively realize every single part of the strategy to their utmost capacity.


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