Apple today announced that it is launching an online version of its App Store lab, providing developers with another avenue to share feedback to help improve the App Store. Apple’s new developer forums will also serve as a platform for developers to share their suggestions so that Apple can implement changes that benefit the community.
Additionally, two changes are coming to the App Store review process this summer. First, in addition to developers being able to appeal decisions about whether an app violates a given guideline of the App Store Review Guidelines, they will be able to “challenge” the guideline itself. Second, Apple says bug fixes for existing apps will no longer be delayed over guideline violations except for those related to legal issues. Instead, developers will be able to address the issue in their next submission through App Store Connect.
Apple’s marketing chief and App Store lead Phil Schiller:
The Apple developer community inspires us all with apps that help more than a billion users, transform industries, and change the world. This WWDC, we’ve introduced innovative new APIs, frameworks, and tools designed to help developers take their app experiences further and reach even more users. The App Store ecosystem is more diverse, dynamic, and successful than it has ever been, but we know that to make it better for everyone, there is more we must do together. This year at WWDC20, we’ve added online App Store Labs, extended the annual App Store developer survey, and more because we want to hear directly from hundreds of thousands of developers on how they want us to improve the App Store for them, and for users.
These changes come days after Apple faced renewed scrutiny over its App Store practices, including the European Commission’s announcement that it will be investigating Apple’s in-app purchase system. In particular, Basecamp and some other developers have taken issue with Apple’s long-standing 30 percent commission from in-app purchases.